PUBLICATIONS
01
Reani, M. 2024. Anthropomorphism in Chatbot Systems Between Gender and Individual Differences, CHI Conference on Human Factors in Computing Systems, 1-7.
02
Bao, Z. 2022. Convincing or Odd: Anthropomorphic Design Cues in Chatbots, Proceedings of the Pacific Asia Conference on Information Systems, 1133.
03
Bao, Z., Li, W., Yin, P., & Chau, M. 2021. Examining the Impact of Review Tag Function on Product Evaluation and Information Perception of Popular Products, Information Systems and e-Business Management, 19(2), 517-539.
04
Chau, M., Li, W., Yang, B., Lee, A., & Bao, Z. 2021. Incorporating the Time–Order Effect of Feedback in Online Auction Markets through a Bayesian Updating Model, MIS Quarterly, 45(2), 985-1006.
05
Bao, Z. 2019. The Dynamics of Funding Behaviors in Reward-Based Crowdfunding Projects, Proceedings of the International Conference on Electronic Business.
06
Bao, Z. 2018. How Do Novice Consumers Learn from Online Expert Reviews?, Proceedings of the Workshop on E-Business.
07
Bao, Z. 2017. The Effect of Marketer-Generated Content and User-Generated Content on Perceived Product Quality, Proceedings of the Americas Conference on Information Systems .
08
Bao, Z. 2017. Impact of Review Tag Function on Perceived Biases of Consumers – An Examination Using Attribution Theory, Proceedings of the China Summer Workshop on Information Systems.
BOOKS
01. Bao, Z., & Chau, M. 2015. In Search of Plagiarism Behaviors: An Empirical Study of Online Reviews (1 ed.). In Michael Chau, G. Alan Wang, Hsinchun Chen (Eds.), Intelligence and Security Informatics. Springer International Publishing, 102-112.
RESEARCH INTERESTS
E-commerce and online marketing, Platform Design, AI-enabled pedagogical practices